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At STATUS, we pride ourselves on providing quality product to our customers. We want you to enjoy your purchases and continue shopping with us at STATUS Online.
If You Change Your Mind on an Online Purchase
If something isn’t right we are happy to offer a refund from our Online Store.
Simply return the item to STATUS Head Office at Crows Nest within 14 days of receipt for a full refund of that item. Please note: you can return the item via post/courier, or in person if you live locally - between office hours Monday - Friday. Refunds will be issued from our Online Store via your original method of payment on the next working day.
We will refund the monetary value of the goods returned to us, at the price you purchased them, in the method in which you purchased them. The item must be in new condition, not worn and unmarked, and must be returned with all of it's original packaging, warranty card and information booklet.
We recommend you use registered post or a reputable courier to ensure the safe delivery of your item, and to make tracing possible if necessary. Please ensure your full name and return address are on the outside of the parcel and the item is securely packaged in bubble wrap inside.
Our address is: STATUS Accessories, 133 Alexander Street, Crows Nest, NSW 2065
If the Goods are Faulty
It is our aim at STATUS to provide you with exceptional customer service and that includes post-purchase service, such as repair or warranties.
Our goods may come with a product warranty and you may be entitled to a replacement or refund for a major fault, as outlined by the warranty stipulated by each individual product.
We reserve the right to inspect the merchandise to ascertain whether or not the product is faulty.
Please see an outline of Warranty Guidelines for each individual Brand here…